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AIRbaud - Technical Support - Email - Spam

Setting up the Spam Filter

  1. From the Inbox screen, click on the Options link at the top of the page. Next, click on the Spam Filter link.
  2. The spam filter works by scoring each email that you receive. The scores are based on a number of tests that are ran to determine if the email is most likely spam. The default score is set to five. This means that if an email scores higher than a 5, the message will be moved to the spam folder which is visible on the left hand side of the screen below the inbox. The messages will not be automatically deleted.
  3. This could cause your third party email client to not receive some emails that may be considered spam. We recommend to leave this number at 5.
  4. If by any reason you notice that legitimate emails are being sent to the spam box, you can easily add the email address to the white list which means that any email messages coming from that particular address will not be marked spam.
  5. In order to add emails to the white list, type in the full email address in the Address: field under add new address.
  6. For the type, select white list from and hit the add new address button. There is a description of what other actions can be taken for a particular email address in the legend.

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